Projects
These projects show how I help nonprofits and service-based businesses strengthen operations and make daily work easier to manage. Each example highlights how clearer processes and steady routines lead to better coordination, follow-through, and results.
Operational Clarity and Safe AI Use
Led an operational reset to bring daily work into one clear, reliable system. Simplified processes, replaced manual steps with practical digital processes, and introduced structured reporting so teams could see progress and reduce repeat work. Trained staff to work consistently using Microsoft 365 and introduced clear, plain-language AI boundaries so AI use supported the work. The organization saved approximately $5,000 per month, and improved day-to-day efficiency and coordination.
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Stabilizing Operations During Growth
Stepped in to provide steady operational leadership during a critical period of growth. Clarified ownership across the team, strengthened financial tracking, and introduced simple routines leaders could rely on to guide daily decisions. As work became more organized and predictable, staff adopted clearer ways of working and delivery improved. Within six months, the organization saved $20,000+ and increased revenue month after month.
Workforce Clarity and Performance
Improved workplace efficiency by standardizing key processes, resetting job expectations, and introducing simple tools that made daily work easier to follow and track. Reduced rework by clarifying ownership and establishing more consistent ways of working across the team. Staff saved an estimated 6–8 hours per week, project delivery improved, and the organization saved approximately $40,000 annually.
