I teach nonprofits and service-based businesses how to build steady, reliable operations even when people have human days. You can choose one, two, or all three.  Every session delivers a clear, practical outcome. My trainings focus on three essentials:

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People Systems

Help your team work with clarity and accountability.

• clear roles and simple ownership

• communication that stays focused on the work

• transparency to prevents communication breakdowns

• leadership habits that create calm, predictable structure

• onboarding and support that help people succeed early

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Process Basics

Build simple, reliable ways of working that your team can follow every day.

• see how work actually moves so you can spot what slowdowns

• create short guides your team will actually use

• make tasks and deadlines easy to see and track

• set checkpoints that show if work is on track

• clean up one messy process so things run smoother

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Platform Use and Safe Modernization

Use Microsoft 365 and AI safely to support steady work.

• clean file organization everyone can follow

• simple routines in Microsoft 365 that keep work clear

• knowing when to automate and when to leave it alone

• safe AI habits that protect your work and data

• evaluating tools so your team avoids unsafe apps and hidden AI features

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Training Format

My trainings are short, focused, and built for busy teams. Each session is practical and hands-on so your staff can learn, apply, and build steady habits without feeling overloaded. You can book a single session or a short series based on what your team needs.

 

Sessions run two to two and a half hours. A two-part series gives your team space to practice between sessions. A three-part series offers deeper work across People, Process, and Platform for smoother adoption and stronger retention.

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Fractional COO Support​​

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I step in when an organization needs steady leadership to get work organized and moving again. I help teams work with confidence by setting simple structure and routines that everyone can follow. Each one last between 3-6 months. I focus on three situations where leaders need focused support:

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Organizational Stability and Transition

For organizations dealing with changes, burnout, or growing strain.

I help by:

• making sure every person understands their role

• setting priorities that guide daily work

• fixing places where tasks keep getting stuck

• building routines that help staff stay steady

• creating ways to see and track work clearly

• showing teams how to use Microsoft 365 in an organized way

 

Your team gets a steady environment they can rely on while things shift.

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Safe AI Implementation Oversight

For organizations adopting AI or Copilot and wanting structure and safety.

I help by:

• reviewing how AI is being used across the team

• creating simple rules for safe and responsible use

• helping leaders choose tools that protect the organization

• explaining how the new tool will change daily work

• outlining what IT needs to set up for safety

• teaching staff how to use AI in a safe, steady way

 

Your team adopts AI without exposing information or disrupting the work.

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Initiative or Expansion Execution

For organizations starting a new program, service, or major project.

I help by:

• making sure the new work matches your goals

• outlining how the work will move from start to finish

• clarifying who owns each part of the work

• setting steps that show progress at a glance

• giving staff guides and routines that support the launch

 

Your team can grow without disruption or overwhelm.​

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